Customer Relationship Management (CRM) |  |
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A growing small business has at the heart of its evolution the goal of a positive customer experience. Providing efficient and
seamless communications is a crucial component to any small business, and centralizing the communications network through which you
reach your clients is a key aspect of the success your small business will have delivering service and content to its members.
We can implement a series of technologies which carefully engineered, permit you to drive your online presence with greatest
control and result. Centralizing client records, providing knowledgebase articles online and in response to ticket exchanges,
online discussion, email, and drawing traffic intelligence across all of your sites synergistically giving your client a common
ground to interact with all your businesses and departments.
 CRM Solution Brochure
Collaboration / Intranet | |
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We have developed an easy to use collaboration extranet, project and document management system. It can make
working together with your teams, clients and suppliers easy and accountable as well as allowing you to manage all your projects,
work tasks, documents, requests and teams from a central location available anytime, anywhere.
Our collaboration solution provides project managers the flexibility to customise the application and set up the projects to best
suite their needs and provides intuitive reports, gantt charts and calendars to easily schedule the work tasks.
Key features include:
- Project and task management
- Document management and file sharing
- Online collaboration
- Project reporting
- Role based administration
- Automation and user centrix design
 Collaboration & Shopping Cart Case Study - Digital City Group
E-Learning | |
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Our e-learning solution is a complete infrastructure for creating, managing, tracking, delivering, and assessing enterprise-wide
e-learning, whether in the classroom or online. It is designed for extreme flexibility, usability, manageability, and scalability.
Key features include:
- Calendars and event scheduling
- Online quizzes, tests and surveys
- Live and threaded discussions
- Private messaging
- Integrated workflow support
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